Malaga Airport Passenger Services
Malaga Airport Passenger Services
Listed below are the main Malaga Airport passenger services including lost property, banking and currency exchange, left luggage facilities, VIP lounges and meeting rooms, tourist information, first aid facilities, the chapel and more.
Below are all Malaga Airport passenger services listed alphabetically:
Childrens Play Areas
There are three small children’s play areas in the airport. Find them on the AENA map.
Church Services
There is a multi-denominational chapel in Terminal 3 on Floor 0 (ground floor).
Complaints
If you have any complaints we advise you to take them up as soon as you can and directly at the airport if this is possible. You can either call the Airport Directly on (+34) 913 211 000 or put in a complaint via their Complaints Form. We advise keeping the wording as short and clear as possible.
Currency Exchange & Cash Machines
Currency Exchanges
There are four currency exchanges in Malaga Airport. They are all run by Global Exchange. Their contact number is (+34) 900 855 550 or you can use their contact form. They are located in:
- Arrivals Hall (Floor 0): from 7:00 to 00:00
- Arrivals (Floor 0): from 7:30 to 23:30
- Gates D (Floor 1): from 6:30 to 22:30
- Gates B-C (Floor 1): from 6:30 a 22:30
Cash Machines
There are seven cash machines (ATMs) run by Euronet distributed throughout the airport. They accept Mastercard, Cirrus, Maestro, EC, Union Pay, American Express, JCB, Visa, Visa Electron and Visa Plus. If you need to contact them, you can email them at CustomerServiceGroup-PL@euronetworldwide.com. Find more information about the cash machines here or locate them on the AENA map.
Family Toilets
You’ll find Family Toilets upstairs in Departures Floor 2. Go up the escalators and they’re just ahead of you. the family toilets are great if you’re travelling with kids, elderly people or breastfeeding, for a familly safe-space to get yourself organised.
Fast Track Security Malaga
There is a Fast Track security lane at Malaga Airport which allows you to get through Departures a little faster. Find out all the details including prices in our full Fast Track guide here.
Internet & Wi-Fi
There is free WiFi at Malaga Airport, offering unlimited broadband connection for laptops, phones or PDAs. Get all the details on Malaga Airport Free Wifi here.
Lost Luggage
If you are unlucky enough to lose your baggage, then you need to contact the Lost Luggage Office of the handling company of your airline. If you visit our full list of Airline contact details, you can find all the telephone numbers for airlines and their Lost Luggage handling companies there.
Left Luggage Malaga
There is a Left Luggage service at Malaga Airport, where you can leave your suitcase for a few hours or days for a small fee. They also offer a printing service, if you need to print your boarding pass. They are on the ground floor (Floor 0) of Terminal 3 in the Arrivals public area. Read more about Malaga Left Luggage here.
Lost Property Malaga Airport
If you have lost anything at Malaga Airport the Lost Property Office is located in T3 Departures area, behind check-in desks 363-385. Here is all the information for Malaga Airport Lost Property on the AENA website. Note that this is for lost personal items at Malaga airport, not for lost luggage claims, which you will find more information about above.
Luggage Wrapping Service
There are 3 points where you can get your luggage wrapped in cling film for extra security during your flight, all on Floor 1 in the Departures area. Get more information here on the AENA website or find them on the AENA map.
Malaga Airport Museum
The Airport Museum is well worth a visit if you have some time spare before your flight. As you drive towards the airport, the Museum is located just before the airport and it’s well signposted. Get more information about the Malaga Airport Museum here.
Medical Facilities at Malaga Airport
Malaga Airport has 12 Cardiac Rescue Points throughout the airport. There is also a Medical Centre in Arrivals on in Terminal 3, Floor 1. You can also access a Special Needs Lounge (you must book it beforehand, see more below) if you have special needs, or you are travelling with someone with special needs. There is a pharmacy in the Departures public zone on Floor 1, and several ParaFarmacia vending machines selling first aid and sanitary items. Get more information here on the AENA website.
Nursing Room at Malaga Airport
There is a nursing room in Departures, Terminal 2, Floor 1 boarding gates area. Get more information here on the AENA website.
Passengers with Reduced Mobility
The Passenger Assistance service at Malaga Airport is run by a company called Sin Barreras. There are information desks and meeting points in Terminal 3 in all the different zones. Assistance may be requested at these points by pressing the button on the panel. We do recommend you book assistance ahead of time. Read more about Passenger Assistance at Malaga Airport.
Post Office Malaga Airport
There is no longer a Post Office at Malaga Airport although there is a post box on Floor 0 (ground floor) where you can pop a postcard you forgot to mail during your holiday. However, some people have mentioned that their post has taken a long time to arrive, and some say it never even arrived! If you can find a post office on the Coast, it’s better to post your letters or cards from there.
Police Malaga Airport
Malaga Airport houses two National Police Units and a Civil Guard unit. You can find more information about them here. The emergency numbers are 062 or (+34) 952 231 620.
Special Needs Lounge
Malaga Airport has a dedicated Special Needs Lounge for passengers with special needs, including those with Autism Spectrum Disorders (ASD), developmental disorders, or medical needs like recharging batteries for mechanical prostheses. This private room provides a calm and controlled environment. To access the lounge, you must book it ahead at the passenger service desk, Aena information points, mobility assistance points or by email agppmr@aena.es.
Tax/VAT Refunds
Non-community citizens can obtain reimbursement of taxes paid at the VAT refund tax office in Terminal 3, Floor 1, just to the right of the Security checkpoint, next to check-in desks 363-386. Find out more here on the AENA website.
Tour Operators Malaga Airport
Here are all the Tour Operators that have desks within Malaga Airport. Find all their details here.
TravelWifi
You can now rent or buy a pocket Wi-Fi device from a company called TravelWifi, located in the airport’s Arrivals area. This will help you to stay connected while in Spain, without the roaming charges. The TravelWifi Store also sells SIM cards and mobile accessories (adapters, chargers, external batteries, data cables). Find out more here.
VIP Lounges Malaga Airport
Malaga Airport has one VIP Lounge in the Departures hall, on Floor 2. Find out all the details including prices, opening hours and what’s included in our full Malaga Airport VIP Lounge guide.
More Passenger Services: Information Desks
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