Malaga Airport Passenger Services
Malaga Airport Passenger Services
Listed below are the main Malaga Airport passenger services including lost property, banking and currency exchange, left luggage facilities, VIP lounges and meeting rooms, tourist information, first aid facilities and details on the chapel.
Below all passenger services listed alphabetically:
Childrens Play Area
There is a small childrens play area in Terminal 2, 1st Floor Boarding Area.
There is a Multi-denominational Oratorio/Chapel in Terminal 3 on the ground floor which is open every day from 6 am to 10.30 pm.
If you have any complaints we advise you to take them up as soon as you can and directly at the airport if this is possible. You can either call the Airport Direct on 0034 902 404 704 or email email@example.com. We advise keeping the wording as short and as clear as possible.
There are 3 Currency Exchange Points in Malaga Airport. Terminal 2 Tel: 0034 952 067 764, open Monday to Friday from 9 am to 10 pm. Saturdays & Sundays 9 am to midnight. Terminal 3 Arrivals Hall Area Telephone 0034 952 239 981 Monday to Friday 8 am to 10 pm, weekends 8.30 am to 10.30 pm. Terminal 3 Boarding Area 0034 952 238 274 Monday to Friday 6.30 am to 10 pm, weekends 7 am to midnight.
There are also ATMs, Euronet, Unicaja & Banca March at the airport. Euronet has points in Terminal 3 Baggage Reclaim Area and Terminal 3 Check-in Area. Unicaja has 2 ATM´s, Terminal 3 Check-in Area and Terminal 3 Boarding Area. Banca March have ATMs in T3 Floor 0 (arrivals hall) & Floor 1 (check-in area). Arrivals Hall and Terminal T3. P1 Zone Billing
Fast Track Security Malaga
There is Fast Track Security at Malaga Airport now which is great news. The only thing is that it isn´t Fast Track as many of you may know it, where you can pay to skip the queue. This Fast Track is only for certain passengers flying specific airlines and who hold a Business Class Card or similar. All details on Fast Track.
Internet & Wi-Fi
The internet and WiFi service offers broadband connection through laptops, phones or PDAs. It is provided by Telefónica de España and offers a free service for an unlimited time. Web:http://www.kubiwireless.com/ Email: firstname.lastname@example.org
If you are unlucky enough to lose your baggage then the Lost Luggage Office of the handling companies (Iberia, Flightcare, Clever, Newco-Spanair, Air Europa and Easy Jet) are located in the baggage reclaim area.
- Aviapartner 0034 952 974 107
- EasyJet 0034 952 048 160
- Groundforce 0034 952 048 378
- Iberia 0034 952 136 292
- Norwegian Air 0034 952 974 234
- Ryanair 0034 602 406 349
Left Luggage Malaga
There is now a left luggage service at Malaga Airport whereby you can leave your cases there and also print tickets out at Lockmate Luggage on the ground floor of Terminal 3 in the public area. Read more about Malaga Left Luggage here.
Lost Property Malaga Airport
If you have lost anything at Malaga Airport the lost property office is located on the first floor of Terminal 3, just to the right of security.
- Malaga Lost Property Telephone Number is 0034 659 142 495
- Email Malaga lost property email@example.com.
- Download a claim form here but we feel the best scenario is to go there in person if you can.
If you have left objects on the aircraft, or lost luggage, then you will need to contact your airline either in the departures lounge or on one of the Airline Telephone Numbers. Here is all the information for Malaga Airport Lost Property at AENA direct.
Luggage Wrapping Service
There are 3 points where you can get your luggage wrapped, 2 in Terminal 3 Check-in Area and 1 in Terminal 2 Check-in Area. Price is around 10€ per bag.
Malaga Airport Museum
The Airport Museum is well worth a visit if you have some time spare before your flight. As you drive towards the airport, the Museum is located just before the main airport. It is well signposted. It´s open Tuesday’s to Saturdays from 10 am to 2 pm and Tuesday afternoons 5 pm till 8 pm. It really is very interesting to see and you just need to give a donation. Malaga Airport Museum, Museo del Aeropuerto Malaga.
Medical Facilities at Malaga Airport
Malaga Airport has 12 Cardiac Rescue Points and there is also a Medical Centre on Floor 0 in Terminal 3 Arrivals Hall. The pharmacy is in the public zone on the first floor and is open from 8 am to 10 pm. After security, there are ParaFarmacia Vending Machines selling numerous first aid items.
Nursing Room at Malaga Airport
There is a nursing room in Terminal 2, First Floor Boarding Area.
Passengers with Reduced Mobility
There are information desks and meeting points in Terminal 3 in all the different zones. They are easy to spot as they are bright yellow and signposted “Sin Barreras”. Assistance may be requested at these points by pressing the button on the panel. Read more about Passenger Assistance at Malaga Airport. You can request personal assistance via the Aena information helpline telephone +34 902 404 704 or try 0034 952 048 649.
Post Office Malaga Airport
There is no longer a Post Office at Malaga Airport although there are post boxes. Whilst you can use these, some people have mentioned that their post has taken a long time to be received and some say it never even arrived. If you can find a post office on the Coast, it´s advisable to post there.
Police Malaga Airport
Guardia Civil is located in Terminal 3, 1st floor at the Check-in Area. Telephone Number 0034 952 247 432 or 062. The National Police are in Terminal 1. Floor 0 of the Arrivals Hall Phone number is 0034 952 231 620. There are police visual inside and outside of the airport. If you have any problems do speak to them.
VIP Lounges Malaga Airport
Malaga Airport has one VIP Lounge in Terminal 3 on the second floor located in the Departures zone on the floor above the shopping area. As you pass through the big Duty-Free after Security, turn right and its just up the stairs. There is free WiFi available. For more information telephone 0034952 048 854 or 952 074 674 or 952 074 675 email salavipAGPT3@e-externas.aena.es.
Non-community citizens can obtain reimbursement of taxes paid at the VAT refund tax office in Terminal 3 just to the right of the security checkpoint. Opening hours Monday to Friday, 6.30 am to 10 pm and weekends 7am to midnight.
Tour Operators Malaga Airport
Here are all the Tour Operators that have desks within Malaga Airport. As you leave Arrivals, there is also a Tourist Information Point here, telephone number 0034 951 294 003 email firstname.lastname@example.org
- AEDAV 0034 902 883 090
- Bravo Tours 0034 952 387 511
- Ibero Service (Thomas Cook) 952 388 300
- Senior World 0034 952 389 919
- Side Tours 0034 952 567 358
- Thomas Cook-Neckermann 0034 952 288 300
- Thomson (Tui) 0034 952 048 353 / 952 058 466
- TSC Travel 0034 952 437 067
- TUI-Ultramar 0034 952 387 764
- Viajes Rusadir 0034 952 387 764
- Viajes Urbis 0034 852 389 755
- AENA (Spanish Airport Authority) T3 Floor 0, T3 Floor 1, T2 Floor 0, T2 Floor 1. Tel: 0034 902 404 704
- Disabled Information T2 First Floor Tel: 0034 952 048 649
- FlightCare T3 First Floor Tel: 0034 952 048 699
- General Aviation Tel: 0034 952 048 418 Email email@example.com
- Passengers Support office T3 First Floor Tele: 0034 952 048 837
- Tourist Office T3 Arrivals 0034 951 294 003 firstname.lastname@example.org
- Multimodal Transport Office T3 Ground Floor 0034 952 048 839